The Nationwide Building Society (NBS) recognised the business benefit to focus on service levels and long-term strategies, by reducing the overall cost of operations whilst still maintaining the businesses core values.
It was clear that a strong outsourcing strategy was required, migrating operational skills to centres of excellence throughout the supply chain with anumber of key objectives in place:
NBS recognised that reducing the number of suppliers they were operating with would not only empower the remaining supply chain but also free up internal resources, and ensure a consistent service level.
Working closely with key stakeholders across Nationwide’s Business Services, iSite was able to deliver a tailored integration and education strategy to support the business change programme by delivering:
iSite acts as the principal system for
supply chain collaboration and
performance management in NBS
Have no doubt. iSite adds value.
Steve Head Nationwide Building Society
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