The Nationwide Building Society (NBS) recognised the business benefit to focus on service levels and long-term strategies, by reducing the overall cost of operations whilst still maintaining the businesses core values.

It was clear that a strong outsourcing strategy was required, migrating operational skills to centres of excellence throughout the supply chain with anumber of key objectives in place:

  • £10m overhead reduction
  • At least 10% in Real Estate spend
  • Best value from the supply partners
  • Property risk mitigated
  • Service levels maintained ir improved
THE RESULTS
Saving targets
Supply chain
75% Team Reduction

NBS recognised that reducing the number of suppliers they were operating with would not only empower the remaining supply chain but also free up internal resources, and ensure a consistent service level.

Working closely with key stakeholders across Nationwide’s Business Services, iSite was able to deliver a tailored integration and education strategy to support the business change programme by delivering:

  • Integration of all core supplier data and legacy systems
  • Easy change and removal of suppliers with no hard coding
  • Ability for suppliers to use their own systems
  • Interface with core internal legacy systems
  • Utilising intelligent analysis and reporting tools

iSite acts as the principal system for

supply chain collaboration and

performance management in NBS

Property Services.

CASE STUDIES

Our software provides a single view of Tesco’s entire global property estate helping them make informed decisions to drive process. Read more |

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