With offices across the UK we are always looking for talented developers, as well as property and project management specialists to join our team. We believe in investing in our people too, which is why we have flexible benefits, and structured development programmes.
We believe that what you can see, you can control. All our teams are passionate about creating cutting edge software solutions that makes life easier and enables businesses to get a single view of their data.
Under the direction of the Servicedesk Supervisor, the Application Support Specialist will provide system support to our client base, in relation to iSite, our Property Management software, and Arctick, our award winning Governance and Risk system. This support will range from defect identification and resolution, configuration changes and general queries to supporting our delivery teams in client deployments and software configuration.
The job holder will work with other members of the service team to monitor, log and own all types of incoming support requests, providing first time fixes when possible, and identifying where issues need to be raised through to the development team for resolution, whilst maintaining a high level of Client communication and improving the overall support experience.
As a minimum, applicants should have:
Please apply with your CV and a covering letter of how you meet the criteria.Apply Here
iSite is part of Extentia Group, which opens up a wider range of opportunities to work for one of the UK’s leading built environment specialists.