Nationwide

Overview 

The Nationwide Building Society (NBS) recognised the business benefit to focus on service levels and long-term strategies, by reducing the overall cost of operations whilst still maintaining the business's core values. 

 

It was clear that a strong outsourcing strategy was required, migrating operational skills to centres of excellence throughout the supply chain with a number of key objectives in place: 

 

£10m overhead reduction 

At least 10% reduction in Real Estate spend 

Best value from the supply partners 

Property risk mitigated 

Service levels maintained or improved 

25000 

Users 

6000 

Projects 

160000 

Documents 

Project Result & Benefits of Project 

The software brings together over 1600 users across both internal and external supply chain teams. With standardisation for programme and project methodologies Nationwide can ensure that all parties complete the same process when delivering projects. 

 

iSite’s intelligent management system helps streamline the management of multiple projects on the same site, maximising resource allocation and minimising disruption to the store.